Job Details

Income / Debt Collection Advisor (Housing / Rent)

Newent, Gloucestershire, United Kingdom, £27,500 , Permanent

Posted: 18days ago


Income / Debt Collection Advisor (Housing / Rent)
Newent, Gloucestershire
Circa £27,500 depending on skills
Full Time, 37 hours per week
Fixed Term Contract (18 months)

Our client is a progressive and forward-thinking housing association driven by their mission and values to create great homes and support their communities. They are really proud to have been recognised for gaining and maintaining Gold in RoSPA for health and safety standards, as well as being Gold accredited in Investors in People.

They now have an opportunity for an Income Collection Advisor to join their team to be responsible for the collection of income and to provide support to enable them to meet their objectives.

Monitoring rent accounts within a certain geographic area, you will take the appropriate action to reduce and recover any debt, resolve Housing Benefit and Universal Credit payment issues, refer cases to court and provide basic welfare benefit and money advice to their tenants to ensure targets are met and income is maximised.

You will need to have the ability to communicate effectively at all levels along with having good persuasive and negotiating skills. Experience in a similar role and working jointly and effectively with other service providers is key and you will have previously used IT based rent accounting systems.

Competent in using Microsoft Office applications, particularly Excel and Word, you will have the ability to manage your own workload and will have previously worked in a target driven environment.

Our client is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Closing Date: Tuesday 6th April 2021
Interview Date: week commencing Monday 12th April 2021

Job Details

Newent, Gloucestershire, United Kingdom