Job Details

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Income and Collection Officer

Waltham Forest, London, United Kingdom, £ £ 20.95-20.95 Hourly Hourly, Temporary


Seven Social Care are looking for a temporary Income and Collection Officer to work in Waltham Forest. These positions are initially for 3 months and will be paying £20.95 per hour via an umbrella company.

The role:

To undertake a full range of debt recovery and management processes that enable residents and customers to efficiently and effectively reduce their level of arrears. To adopt an approach that engages with customers through efficient but flexible working and promote the timely payment of rents, invoices and other monies owed to LBWF .

Key Responsibilities:

Communicate effectively with internal and / or external customers/ service users.
Act as point of contact for the service.
Provide information and resolve problems, within scope of role, escalating to Line Manager as required.
Organise and maintain records and documents using the appropriate council process / system.
To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
Carry out all duties and responsibilities with reasonable care for the health and safety of self and others and report any potential hazards or unsafe practices to line manager.
To ensure that the requirements or the Data Protection Act are met Act in accordance with all policies and procedures which apply to the job and understand the reasons for this.
Database maintenance - access and update relevant databases and generate reports for management information. Create document, reports, correspondence from the information provided, using standard formats and software
Applicant Requirements:

Qualifications: N/A.
Experience: 2+ years working within a similar role.
Compliance: Current DBS check.
Travel: Clean UK driving license with the ability to commute to and from work independently.
Hours: 37.5 hours p/w.
Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After winning multiple awards in 2019, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you\'re not the perfect match for this role, but you know a Social Worker who is, help them find their next role by referring them to Seven Social Care. As a little \'thank you\' from us, you will receive £250 for every referral that is successfully placed into a new role

Job Details

Not Specified
Waltham Forest, London, United Kingdom
£ £ 20.95-20.95 Hourly Hourly