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Customer Services - Collections Agent

London, Essex, United Kingdom, £ £ 21714.00-21714.00 Annual Annual, Temporary

Description:

Customer Services - Collections Agent

Basildon, Essex

Hours: Full time - 40 hours per week

Shift: 12pm - 9pm (4x weekday shifts and 1x weekend day shift)

We have an exciting opportunity for you to join an established and professional company local in Basildon, Essex.

Job:

Answering incoming calls Updating in house system.

Remaining professional at all times.

Follow company policy and guidelines.

Dealing with high volume calls

Resolution of client queries within specific team deadlines

Excellent communication and negotiation skills.

Good listening skills due to the nature of the calls.

Person:

Individuals with previous customer service experience / The Ideal Applicant Will Have Previous experience of working in a customer focused environment.

Excellent communication skills.

Excellent telephone manner.

High level of attention to detail.

IT literate with using computers and Microsoft Office including emails.

Telephone/call centre experience preferable but not essential.

Own transport would be desirable but not essential

Job Details

1244087363
Not Specified
London, Essex, United Kingdom
Temporary
£ £ 21714.00-21714.00 Annual Annual