Job Details

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Customer Service (Collections)

Bournemouth, Dorset, United Kingdom, £ £ 21000.00-21000.00 Annual Annual, Permanent


Customer Service Advisor - Salary of £21,000 - Bournemouth

Our client based in central Bournemouth are looking for a driven and passionate Customer Service Representative to join the Collections team.


Your role will be focused around having open and honest conversations with customers about their finances and affordability through investigation and use of initiative.
With no script it will be down to you to build an honest relationship and make the customer feel at ease.
You need to be able to have difficult conversations, think on the spot and remain calm.
You will also have sound decision making skills.

Skills and Requirements:

Previous customer service experience.
Strong communication skills with the ability to be empathetic.

Hours and Benefits:

Alternative shifts of 9am-6pm or 10am-7pm Monday - Friday. Irregular Saturday\'s (9am-1pm).
Bonus scheme
Discounted/free food
Casual dress
Private medical/dental insurance
Wellness programmes
Subsidised gym membership
Profit sharing/share options

If you are interested in the Customer Service Assistant role please submit your details or contact Kerri Bolton or Suzanne Sherriff on the Office and Commercial Team.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Details

Not Specified
Bournemouth, Dorset, United Kingdom
£ £ 21000.00-21000.00 Annual Annual