Job Details

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Customer Relationship Specialists (Collections and Recoveries)

Bristol, Greater Manchester, United Kingdom, £ £ - Annual Annual, Permanent


Key Responsibilities

* Consistently complete security assessment reviews and referred key / HNW cases in order to mitigate risk and minimise potential financial losses

* Proactively manage recovery strategies with customers to reach an outcome that is sustainable and plausible but still provide a professional and value service so that relationships are maintained

* Sensitively manage vulnerable customer cases in order to ensure protection for customers to meet individual needs

* Demonstrate company values when dealing with customers in order to deliver TCF principles

* Develop an effective working relationship with key stakeholders to ensure a compliant service is provided

* Actively keep up to date with market conditions in order to align recovery strategies to support HNW customers and minimise risk

Job Details

Not Specified
Bristol, Greater Manchester, United Kingdom
£ £ - Annual Annual