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Collections Team Leader

Reading, Reading, United Kingdom, £ £ - Annual Annual, Permanent


Collections Team Leader - Asset Finance

Heard of us?

We're an award-winning bank; backing people to fulfil life's hopes and dreams.

Now is your chanceā€¦

The Asset Finance team have helped Aldermore to become the industry's specialist lender of choice. Across the UK, our people support our broker partners, lending to an unusually diverse range of markets and across the complete range of solutions. Today, we're a leading national provider of leasing, hire purchase and loan facilities to SMEs. And because we have even bigger ambitions, we can offer a dynamic, progressive environment in which to build an exciting career.

The role of Collections Team Leader is really important to us. You will manage the daily workload management, training and on-going development of the Collections team, whilst ensuring the smooth delivery of service to our Internal and External customers in order to become the Funder of First Choice.

When the time is right, we would love to welcome you to our Reading office. In the meantime you will be based remotely. You'll be made to feel part of your new team by your Line Manager, Asset Finance Collections Manager and colleagues through regular contact and virtual interaction.

What would your day look like?

Effective day to day management of workloads
Implement measures to provide team motivation
Promote effective communication between departments with view to strengthening relationships
Training and development of the team
Ensure all mandates and procedures are adhered to, with escalation where necessary
Ensure quality is maintained whilst improving arrears days overdue
Meet and exceed objectives set by the Collections Manager
Ensure properties are dealt with in a time efficient manner
Training and up-skilling colleagues within team

What do we expect of you?

Experience in managing/ leading a team
Experience in Asset Finance collections would be beneficial
Change - committed to process improvement, implementation and control
Effective verbal and written communication skills
Ability to deal with multiple priorities and meet changing deadlines
Proven ability to coach and lead the team to drive quality, speed and efficiency
Strong analytical, problem solving and decision-making skills
Ability to successfully interface with business users, IT, and third-parties to determine functional requirements

What can you expect of us?

A friendly and flexible culture, synonymous with our proposition to our customers.
A growing organisation that defines itself as being nimble, lean and strong.
A drive for continuous improvement, which you will be empowered to get behind from day one.
A communicative, accessible and approachable ExCo.And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.

Still Curious?

Aldermore Group was formed by bringing together two very successful businesses, Aldermore Bank and MotoNovo Finance, under the First Rand umbrella. Whilst our parent company operates internationally from their HQ in South Africa, we are a UK-based financial services specialist that supports our customers across a range of products and services.

Underpinned by our strategic blueprint, "backing people to fulfil life's hopes and dreams", we thrive upon saying "yes" to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; and we open up the lending market to many.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose over the course of the next 3 to 5 years.

Join us today and we will make the same promises to you as an employee, as we do to each of our customers. We value your differences; welcoming applications from all sections of society. We continue to build an inclusive, empathetic and creative environment; where your views and contributions will inspire new ways of thinking.


Aldermore is an equal opportunities employer.

We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position

Job Details

Not Specified
Reading, Reading, United Kingdom
£ £ - Annual Annual