Job Details

Collections Specialist - Commercial

Stoke-on-Trent, West Midlands, United Kingdom, £10 , Permanent

Posted: 15 hours ago


Commercial Collections Specialist

£10.00 Per hour
Monday to Friday - 9am to 5pm
Temporary to Permanent / Permanent for the right candidate

Day to day duties:

Contacting businesses by telephone, text, email and letter to obtain payment on behalf of our customer.

Effectively overcoming reasons for non payment.

Establish, 'Can't Pay / Won't Pay) situations and developing an effective collection strategy.

Collecting full payments, where possible, as quickly as possible.

Remaining compliant with industry regulations at all times.

Providing high levels of customer service to our customers.

Updating our database and client updated with high levels of accuracy.

Experience & Skills:

Excellent telephone skills

Customer service experience

Excellent PC skills

Excellent written communication skills

Previous sales or collections experience (Desirable)

Previous Office experience (Desirable)

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Job Details

Stoke-on-Trent, West Midlands, United Kingdom