Job Details

Collections / Payments Officer

Lambeth, London, United Kingdom, £20 , Contract

Posted: 15 hours ago


Collections Officer



£20 per hour

Our client is looking for an experienced Collections Officer.

A summary of some of the duties can be found below;

• Manage a portfolio of service charge accounts, working to targets set by the Collections Manager.

• Monitor individual accounts, determining and taking appropriate action to ensure that account holders pay service charges in accordance with the obligations under their lease.

• Maintain contact with account holders through letter, email, telephone, or face-to-face as appropriate; issue statements and other account documentation on request from the account holder.

• Investigate issues with the lease and determine that service charges are in line with the provisions of the lease; ensure that any billing errors are noted and corrected.

• Ensure that any other queries are dealt with and resolved by the appropriate team; contact other teams as necessary and monitor the progress of queries to ensure that the account holder receives a satisfactory response.

• Request write-offs, write-backs and other account adjustments as appropriate.

Please only apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV. Colbern Limited along with our clients are an equal opportunities employer

Job Details

Lambeth, London, United Kingdom