Job Details

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Collections Executive

Chester, Cheshire, United Kingdom, £ £ 22000.00-24000.00 Annual Annual, Contract


Our award winning client is seeking a Collections Executive on a 12-month fixed term contract to join their successful team based in Chester. Hours of work are Monday to Friday 9am-530pm.

Reporting to the Collections Supervisor, this role will administer the day to day management, collection and chasing of outstanding invoices within a fast-paced office. The role will be responsible for updating and maintaining the debt management and ledger systems.

The successful candidate will hold GCSEs (or equivalent) at grade C and above in English and Maths, have recent experience of working within a busy collections or debt management environment. It would be desirable if the successful candidate has worked within a fast paced credit control environment and used / has knowledge of credit control systems.

The successful candidate will have strong interpersonal skills, including a confident telephone manner. With the ability to develop effective working relationships, be able to work on their own and in a team the successful candidate will be able to demonstrate a professional approach in all situations, priorities workload, work under pressure and identify and resolve problems in a timely manner.


* Outbound and inbound telephone calls from clients regarding outstanding invoices

* Chasing contacts from a centralised database regarding payments

* Keeping the system up to date and correct, through regular administrative tasks using a range of software

* Liaising with the wider team

* Regularly communicating with the Collections Supervisor and Collections Manager


* 2 years experience in collections

* Experience of using credit control systems

* Ability to communicate with clients professionally, and prioritize own workload

* Ability to work well under pressure

* Ability to communicate at all levels with excellent written and spoken English

* Experience in a fast paced telephone environment


* A competitive salary (£22,000 - £24,000)

* Free on site parking

* Excellent bonus structure

* A modern office in a friendly and professional environment

* Staff events and adhoc incentives

KEYWORDS: collections, credit control, debt management, arrears, recoveries, financial services

For more information or to apply for this position please call our recruitment team on (phone number removed) or apply online for a call back.

Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven't contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are acting on behalf of the client as an Employment Business in relation to this vacancy.

We are an equal opportunities agency and welcome applicants from all backgrounds

Job Details

Not Specified
Chester, Cheshire, United Kingdom
£ £ 22000.00-24000.00 Annual Annual