×

Job Details

Click here to become a registered jobseeker.

COLLECTIONS CUSTOMER ADVISOR

Middlesex, United Kingdom, £ £ 20000.00-20000.00 Annual Annual, Permanent

Description:

Bonus Scheme: Achievable monthly bonus scheme is in place

Hours: 38.5 hours per week Monday - Friday 9.00am - 5.30pm

Pension Scheme

Holidays: 28 days (including bank holidays)

We are one of the UK's leading specialists, debt recovery agencies with a proven reputation for delivering an exceptional service. We find amicable solutions which are fair to both our clients and customers. We work within the banking and financial services sectors.

We're recruiting for Customer Advisors to join our team. If successful you will be responsible for the recovery of debt by liaising with customers over the telephone to reach an amicable resolution that is both fair to the customer and our client.

To achieve this you will need to have excellent questioning, and listening skills to understand the customer's circumstances. It will be your job to assess each customer's affordability to reach a fair outcome.

As you will be liaising directly with our customers you will be the voice of our business and you will be professional, understanding and ethical with a desire to maintain the highest standards.

A high level of common sense is essential as you will be dealing with potentially difficult and challenging situations.

The preferred candidate will have previous telephone experience in a similar role or have transferable skills from a customer service role. However previous collections experience isn't essential as full training is provided.

You must be eligible to work in the UK and will be subject to a satisfactory DBS and Credit Check.

If you have not received a response within 14 days, please assume your application has been unsuccessful.

To apply, please click apply and attach your CV.

Job Details

1336060276
Not Specified
Middlesex, United Kingdom
Permanent
£ £ 20000.00-20000.00 Annual Annual