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Collections Clerk

Cheshire, Cheshire, United Kingdom, £ £ - Annual Annual, Permanent



A thriving company within the banking sector is looking for a Collections Clerk to join their fast-paced, exciting team. The company is FTSE 250 listed and are registered on the London Stock Exchange.


As a Collections Clerk, you will undertake collection of overdue accounts, ensuring all arrears and repossessions cases are actioned promptly and effectively to maximise recoveries and minimise losses.


Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!


As a Collections Clerk your key duties will include:

* Collecting overdue accounts as agreed with the Collections Manager

* Ensuring arrears are kept below budgeted maximums

* Corresponding with customers via telephone and email to ensure payments are made

* Advising and providing regular updates to relevant staff of any significant collections case and its progress

* Maintaining up to date records and allocation of monies

* Administering direct debits and preparing arrears reports

* Liaising with insurance companies, repossession agents, legal representation and sales representatives

* Ensuring all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out


To be considered for the role of Collections Clerk, you must have:

* Previous experience within a Collections environment is essential

* Good numeracy skills with analytical ability

* Excellent customer service with effective communication

* Practical problem-solving competence

* Ability to multitask


If you're interested in becoming a Collections Clerk, apply today with your current CV. Our team will review your application to see if it's a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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Job Details

Not Specified
Cheshire, Cheshire, United Kingdom
£ £ - Annual Annual