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Collections and Recoveries Associate

London, Glasgow City, United Kingdom, £ £ 25000.00-30000.00 Annual Annual, Permanent

Description:

Collections & Recoveries Associate

£25,000 per annum + Excellent Benefits

Does the idea of working in an upbeat and welcoming environment with colleagues with a genuine love of the job sound perfect to you?

We're looking to have a chat with ambitious and driven professionals to discuss joining a professional financial services-based company in Glasgow working full time hours. You will liaise with customers through inbound and outbound calls collating customer information as you go.

You are looking for freedom, a good work life balance and fun in the workplace. You are someone who wants to make a difference.

Are you who we are looking for?

You must have previous experience working within a collections or recoveries role

Previous experience working with unsecured debt

Bring a polite, confident, and professional telephone manner

Willingness and want to learn and develop

Strong work ethic and drive to succeed

Experience within Financial Services

What does the day look like?

Handle inbound and outbound telephone calls

Provide support to customers in arrears

Manage cases through to resolution and negotiate for positive outcomes

Adhere to all policies and compliance procedures

Execute tasks in line with SLAs

You will work 35 hours per week, 5 days over 7 therefore flexibility is required to cover business hours.

Interested? Click the apply button below to send your CV to Gemma O'Brien

Please note that all successful candidates will be subject to background checks which include 5-year work references, criminal background check and basic credit check

Job Details

1241373298
Not Specified
London, Glasgow City, United Kingdom
Permanent
£ £ 25000.00-30000.00 Annual Annual