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Collections & House Officer

Bury St. Edmunds, Suffolk, United Kingdom, £ £ 15942.00-15942.00 Annual Annual, Permanent

Description:

Summary

Do you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on.

What it's like to work here

The team at this Georgian Italianate mansion are in the process of putting together a masterplan which will bring significant changes to the property. New conservation projects means that the team will be looking for committed people to join them. If you enjoy providing great customer service and would take pride in serving this very special property, the team at Ickworth would love to hear from you.

Click here for more information about this location What you'll be doing

In collaboration with Property and Consultancy staff you will deliver visitor experiences which present the property and the collection in new and innovative ways. With particular emphasis on celebrating our conservation work and internationally significant collections, you'll help to create excellent experiences, that are engaging and accessible for a range of audiences. You'll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.

You'll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

Who we're looking for
  • Knowledge of customer care and approaches to optimising visitor enjoyment.
  • Good team player with day to day line management and supervisory skills.
  • Good interpersonal skills enabling relationships to be maintained.
  • Some knowledge and experience of managing costs and expenditure.
  • Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.
The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

Wherever you're from, and whatever your background, we want to hear from you - and it doesn't matter if you're jam first, cream first, or even if you don't like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

Job Details

1304783961
Not Specified
Bury St. Edmunds, Suffolk, United Kingdom
Permanent
£ £ 15942.00-15942.00 Annual Annual