Job Details

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Collections & Customer Service Adviser - Basildon

Swindon, Essex, United Kingdom, £ £ 8.91-8.91 Annual Annual, Temporary


Collections Adviser - Basildon, Immediate Start

I am keen to speak with candidates local to the Basildon area who have experience within Collections or are strong Customer Service advisers.

Duties will include:

  • Speaking to customers who are behind on their payments to put in place a plan to bring them up to date
  • Managing overdue accounts in a compliant and customer focused manner
  • Using the in-house database to keep up to date records of each customer contact
  • Responding to customer enquiries over the phone and email

The successful candidate:

  • Great telephone manner - professional and personable
  • Calm under pressure - speaking with customers who may be distressed and resolving these calls in a customer centric manner

My client have a great culture, they encourage staff to be proactive coupled with a light management touch - You are given the autonomy to manage your day working in a fun team environment.
Full training and ongoing support will be provided.

Initially salary will be £8.91 per hour. 37.5 hours per week, Monday-Friday and alternate Saturday mornings
Office based role
Free parking on-site

If you are interested in hearing more about this role I am looking to shortlist this position immediately so do not delaying in applying. For any questions on this role ahead of this please call the Huntress, Chelmsford branch number and ask to speak with Kate.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

Job Details

Not Specified
Swindon, Essex, United Kingdom
£ £ 8.91-8.91 Annual Annual