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Collections Agent

Bristol, Somerset, United Kingdom, £ £ 11.00-11.00 Hourly Hourly, Contract


Collections Agent - Bristol - Full Time - Contract

You'll be the person who collects our client's equipment from active or disconnected customers premises. You'll visit around 50 houses per day, mostly cold calling and leaving cards as you go for those who are not in. You'll drive the same route 2 to 3 times per day to maximise success. Don't worry, you don't need any previous technical or collections experience to apply, as our client will give you all the training you need to succeed.

Our client has a long and proud history of serving the community with products and services which enable people to stay connected. They offer the full kit and caboodle - Broadband, TV services and mobile - to ensure their customers have access to the very latest tech.

The Collections Agent role is open to everyone - simple. As an employer, our client is committed to making sure that everybody feels free and empowered to bring - and be - their whole self at work. They're proud to have a wonderfully diverse customer base, and it's important to them that their teams reflect the communities they serve. Their mission is to create belonging across their people, their products, their customers & in society as a whole.

Tell me more, tell me more…
Our client is currently looking for new recruits in their equipment returns team. If you love working outside and are up for an exciting challenge, then please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30-5:00, Monday to Friday.

As a Collections Agent, covering the Bristol area, you'll collect equipment from customer's doorsteps who have had challenges with payments, or where the customer has moved, and a new tenant now lives there. Because of the pandemic, you won't need to enter a customer's premises, but when the government guidelines change and it is safe to do so, there will be times where you'll need to go inside to disconnect equipment. You'll be provided with PPE and social distancing guidelines to keep you and our client's customers safe.

Shifts: You'll work full time 37.5 hours per week on a rotational shift pattern:
Week 1 - 11am to 7pm Mon-Thur. 9am to 5pm Friday
Week 2 - 11am to 7pm Tue-Thur. 9am to 5pm Friday & Saturday

The must haves:

  • You'll hold a UK Manual driving licence with no more than 8 points
  • You'll live within a 30-minute commute of the advertised location

Other stuff we're looking for:

  • You'll be comfortable working on your own and spending much of your day driving
  • You can handle difficult situations when talking to customers
  • You'll be proactive and full of motivation to hit your team targets, which in turn, earn you more money!
  • You'll be comfortable speaking with customers face to face and over the phone

What's in it for you? Our client loves to reward their people for doing a great job.

  • This is a 6-month contract
  • Training - when you join, you'll be given comprehensive training, as well as on-going support - you can trust our client to do the right thing by you. No two days are the same, which means you'll always be learning and finding new challenges to get stuck in to.
  • An hourly rate of £11.00 per hour. Plus, the opportunity to earn a bonus every time a customer you refer joins our network!
  • A company vehicle
  • You will also be provided a uniform with our client's branding

Next Steps
Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.
We look forward to speaking to you!

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Details

Not Specified
Bristol, Somerset, United Kingdom
£ £ 11.00-11.00 Hourly Hourly