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Collections Agent

Manchester, Lancashire, United Kingdom, £ £ 20000.00-22000.00 Annual Annual, Permanent


Temporary to Permanent Collections Agent, Based in Salford

Your new company

You will be working for a rapidly growing organisation who are becoming leaders in their field. This business has thrived throughout lock down and forecasts to double in size over the next two years, giving you the reassurance of job security. Naturally, the Collections department has become a key function of the role and boasts a vibrant, energetic culture which has proven to increase results.

Your new role

This is a temporary to permanent job that requires a Collections Specialist to come in and be an integral part of the Credit function. It's important to note that there is a guaranteed permanent role there, you will just work via Hays throughout your probationary period. Your main duties will include; proactively contacting customers to chase payment (B2C & B2B), understanding customers situations, reaching agreements with customers, operating on a dialler formation to maximise collections, providing an excellent level of customer service and liaising with DCA's when required. This job is ideal for someone looking to take on additional work, grow their career and work within a fast-paced environment. This is a full-time role working Monday - Friday, you will be expected to be flexible when required to coincide with the offices opening & closing times.

What you'll need to succeed

To be considered you must have a strong background in B2C Collections. Experience dealing with DCA's and working on a dialler is highly advantageous. Also, you must be prepared to work on shift patters- 8pm being the latest finish( max twice per week) and no weekend work.

What you'll get in return

This job gives you the rare opportunity to work for a rapidly growing organisation that guarantees growth within its Credit function and as a result, progression into a more senior role becomes available. The currently Head of Department is looking to take on project work in the future and therefore a Team Manager will be required. The company also offers free onsite parking, 25 days holiday plus bank. You will be working from open plan, modern offices that boast a friendly, outgoing culture.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Job Details

Not Specified
Manchester, Lancashire, United Kingdom
£ £ 20000.00-22000.00 Annual Annual