Job Details

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Collections Agent

City, Leeds, United Kingdom, £ £ 17500.00-19500.00 Annual Annual, Permanent


Due to recent expansion, our client, a well-established company specialising in debt recovery are recruiting for Collections Agents to join their friendly team based in the heart of Leeds City Centre!

This is an exciting time to join a growing company who offer fantastic working hours, and progression for those who want to succeed.

Our client are really customer focussed and would like to hear from those with previous experience within a busy Customer Service role, from those with direct Collections experience, or those with experience within the Financial / Legal sectors.

If this sounds like you, then please get in touch today!!


  • Dealing with inbound and outbound calls
  • Negotiate payment arrangements with customers or authorised representatives
  • Ensuring all legislative and client compliance requirements are met
  • Ensuring complaints, requests and adhoc queries are handled to a high standard

Experience, skills set and/or qualifications required

  • Experience within a fast-paced telephone based role
  • Experience of using an outbound dialler
  • Able to work individually and as a team
  • Competent use of Microsoft Word and Excel

Hours: 35 hours per week, shift patterns either 9am - 5pm, 8am - 4pm or 10am - 6pm

Salary: £17,500 - £19,500 dependent on experience

Location: Leeds City Centre

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment - Recruitment Agency

Job Details

Full Time
City, Leeds, United Kingdom
£ £ 17500.00-19500.00 Annual Annual