Job Details

Collections Advisor - Slough

Slough, Greater Manchester, United Kingdom, £20,000 - £25,000 , Permanent

Posted: 17 hours ago


As a key member of the team, you'll be responsible for providing a world-class level of service to our customers over the telephone. You will be responsible for taking calls and resolving a range of customer queries.

To excel in this role you will genuinely enjoy constant telephone contact with your customers, be an instinctive communicator, and thrive on identifying opportunities to help your customers find the right solutions to meet their current and future needs. Ideally you will have had previous call centre or strong retail experience.

As a Customer Service Agent, your responsibilities will include:

Dealing with customers, helping them with their Financial situations
Listening to customers to identify and understand their current and future needs, and providing the right solution to meet those needs
Providing excellent service, going above and beyond customer's expectations on every single call
Handling customer complaints
Setting up Repayment schemes
Working to agreed company targetsHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Job Details

Slough, Greater Manchester, United Kingdom
£20,000 - £25,000