Job Details

Collections Advisor (No weekends)

Sheffield, Yorkshire, United Kingdom, £18,000 - £20,000 , Permanent

Posted: 21 hours ago


Telephone Negotiator - Collections - up to £20,000 Basic + Uncapped Commission & No Weekends!! Potential remote opportunity.
An excellent opportunity has arisen for a Telephone Negotiator (Collections Advisor) to join a credit management company based in Sheffield. Due to growth within the business they now seek dynamic, enthusiastic members to join their team. Especially interested to hear from you if you have a background in collections, banking, utilities or good inbound/outbound experience. If you're looking for a step up from a typical 'call centre' role apply now!
Main Duties
" Accomplishing the efficient and timely collection of debts
" Taking inbound and outbound calls
" Arranging payment within the FCA guidelines
" Ensuring customer's payments are kept up to date Meeting and exceeding KPI'S within quality cash collocations and productivity
" Negotiating payment arrangements
" Assessing customers' ability to pay outstanding balances
" Liaising with clients via the in-house system to resolve outstanding queries
" Communicating over the phone and by email with clients
" Strong Negotiation Skills
" Excellent verbal and written communication
" Good spelling and grammar skills
" Disciplined approach to time keeping and processes
" High level of attention to detail
" Good questioning skills
" Confident working under pressure
" Ability to work to targets and exceed KPI's
" Organisational skills
" Adaptable and quick to learn
Working hours are 37.5 hours per week Monday to Friday. The office is open from 8am-8pm so there may be a requirement for prospective new starters to commit to a maximum of 2 late shifts per week
At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful

Job Details

Sheffield, Yorkshire, United Kingdom
£18,000 - £20,000