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Collections Advisor

Cardiff, South Glamorgan, United Kingdom, £ £ 11.53-11.53 Hourly Hourly, Temporary


Collection Advisors for a national utilities company

9 month temporary roles with extension likely



We are currently recruiting for full time Customer Service professionals, to take on 9 month positions. This role may start working from home and will most likely to be a blend of office based and home working as restrictions lift, and will be starting in October.

The role:

  • Inbound and outbound calls
  • Contacting customers who have fallen behind with their payments
  • Collecting payments, looking at long term solutions, educating customers and setting up direct debits
  • Working in a fast paced environment taking 6 calls per hour when fully trained
  • Providing excellent customer service at all times

The ideal candidate:

  • Will have telephone customer service experience in a fast paced environment
  • Will be empathetic and resilient
  • Will have the desire to offer excellent customer service at all times

The hours for this role will be Monday -Friday working 37 hrs per week.

To be considered for this role please apply now, or contact Anna-Lise at Wild Recruitment.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Job Details

Not Specified
Cardiff, South Glamorgan, United Kingdom
£ £ 11.53-11.53 Hourly Hourly