Job Details

Collections Advisor

Stretford, South Yorkshire, United Kingdom, £18,500 , Permanent

Posted: 7 hours ago


Collections Advisor - Coventry - Multiple roles available - £18.5k Rising to £19.2k + Excellent Bens - Immediate start

We are currently supporting the growth of a Collections Division within a Specialist Financial Services team based in Coventry. Opening hours are between 8.00am to 8.00pm Monday to Sunday, across various shift patterns

As a Collections Advisor you will excel at listening, be able to explain things clearly and have an empathetic approach, tailoring each call to the individual customer's needs. You will have the confidence to take ownership, using your knowledge and experience to ensure that every single customer you speak to will put the phone down feeling valued.

Previous Collections experience
Contact Centre & Customer Service experience
Current or recent experience in a regulated finance company
Outbound & Inbound calling experience
Excellent listener
Excellent Credit history - Credit Checks will be carried out
Positive attitude and the ability to handling objections in a constructive way
Ability to respond quickly to training and adapt to changes within the industry
Proven experience of working successfully to targets
Experience in a busy working environment
Able to carry out processes in a compliant manner

Job Details

Stretford, South Yorkshire, United Kingdom