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Collections Advisor

Reading, West Yorkshire, United Kingdom, £ £ 18500.00-19500.00 Annual Annual, Permanent


Job Title: Collections Advisor
Start Date: June/July start dates
Contract: Permanent
Location: Homebased - will be reviewed ongoing
Salary: up to £19,500
Working pattern: Mon 0800-20.00, Tues- Fri 0800-18.00. No weekend working!

Would you like your weekends to yourself?
Would you like to work for an award-winning national debt collections agency?
Would you like to go from having a job to having a career?
Are you able to engage, build rapport and gain trust?
Would you like the potential to earn an annual bonus?

As a collections advisor, you will be taking inbound and outbound calls. With effective questioning and listening skills, you will need to ensure a satisfactory conclusion for the customer and provide the most comfortable repayment plan for them. With your confident approach, we want you to treat our customers as you would expect to be treated and let them know they are in safe hands.
Initially our collections advisors will be home based, so you need to ensure you have a quiet place to work and a reliable internet connection. A laptop will be provided. Our offices our currently under refurbishment, so you will have a great working environment when you do return.
What are we looking for from Our Collections advisors?

A positive, can do attitude
A Passion for providing the best possible customer service
The ability to provide clear information and advice, and gain trust
Excellent attention to detail
A good team player
Our collections advisors will receive 6 weeks training. This can be extended should you need a little extra support as we want you to be the best at what you do.
Why come and work for us?

We are recognised as one of the top tier firms in the UK
Fantastic training programme
Annual Bonus scheme
23 days holiday plus 8 bank holidays
Option to buy 5 days holiday
No weekend working
Company benefits package
Essential Pre-screen Requirements

You must be able to pass a DBS and CIFAS check
Full credit check will be required
Proof of right to work in the UK
5 Years referencing

If this role is something that sounds of interest to you then please get in touch and we can start the process for you

Job Details

Not Specified
Reading, West Yorkshire, United Kingdom
£ £ 18500.00-19500.00 Annual Annual