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Collections Advisor

Somerset, Somerset, United Kingdom, £ £ 18500.00-18500.00 Annual Annual, Permanent


Collections Advisor

An exciting position has become available for a full-time Collections Advisor based in Stratford Upon Avon. The successful candidate will work 37.5 hours per week Monday to Friday and will earn £18,500.

This is a part home working and part office role.

Role Requirements

Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written
Previous office experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential
Ability to work and deliver in a fast-paced environment with firm deadlines and demanding targets
Has an eye for detail and accuracy
Can organise and manage their workloads to specific deadlines
Is highly motivated with the ability to work under own initiative
Is proficient in MS Office packages, however full training is provided
Role Responsibilities

Communicating and liaising with customer's, clients and third parties to collect our client's debt owed through all different types of communication methods
Actioning daily files for our clients and reporting within deadlines
Completing a range of reports and MI
Improving processes and promoting change wherever possible
Taking pride and ownership of tasks as well as being responsible for reporting directly to management.

Our client is one of the UK's leading Field Services companies specialising in the utilities sector. They have exciting opportunities for you to be part of a rapidly growing organisation, based in Stratford Upon Avon.

Why should you apply?

No lates or weekends
Company Pension
Profit Related Bi-Annual Bonus
28 days holiday
Home based working (up to 3 days a week)
Free on-site parking
Christmas shut down
IT equipment provided
The chance to join a well-established company
The opportunity to become part of a hardworking, dedicated team
To showcase your knowledge and experience
If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Keywords: Office Administrator, Admin, Clerical, Office, Computer Literate, Telephone, Telephone Manner, Administrative, Documentation, Collections, Advisor, Debt Collection

Job Details

Not Specified
Somerset, Somerset, United Kingdom
£ £ 18500.00-18500.00 Annual Annual