Job Details

Collections Advisor

Reading, Reading, United Kingdom, £12 , Contract

Posted: 23days ago


New job role has come up for an energy company. They are looking for a collections advisor to start ASAP.

Initially will be working from home but will be expected to work from office in the next few months.

Your role will involve;

Inbound and outbound calls,
contacting customers who have fallen behind in their payments
collecting payments
looking at long term solutions
educating customers
setting up direct debits.You will have ownership of your own portfolio of customers.

Once fully trained, will be targeted to 6 calls per hour (mix of inbound and outbound calls).

Looking for people with excellent customer services skills and who have worked in a similar environment before.

Must be computer savvy and have a go to attitude.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Job Details

Reading, Reading, United Kingdom