Job Details

Collections Advisor

Cardiff, Cardiff, United Kingdom, Permanent

Posted: 18days ago


Collections Advisor - Cardiff - £11.52 per hour

Search Consultancy's Office Services team are recruiting for a number of Collections Advisors to join their client in Cardiff on an ongoing temporary basis. The main purpose of this role is contact customers who have fallen behind with payments.

Location- Cardiff this role will be working from home initially but will need to be based to Cardiff should the role move to be office based in the coming months

Working hours - 37 hours Monday - Friday 9am - 5pm

Duties and responsibilities -

* Handling inbound and outbound calls
* Contacting customers who have fallen behind on payments
* Collecting payments
* Advising customers on payment options and company policies
* Setting up direct debits
* Adhere to compliance procedures
* Build rapport with customers
* Responsible for managing own workload

Experience and skills required-

* Previous experience working in a Collections role
* Highly organised
* Accuracy when taking and recording information
* Good communication skills
* Confident and friendly
* Target driven
* Self motivated

If you have experience working in a similar role and are an outgoing confident person who is available for work immediately, please apply with your up to date CV, or email your CV to (url removed)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Details

Cardiff, Cardiff, United Kingdom