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Collections Advisor

Manchester, Lancashire, United Kingdom, £ £ 24000.00-27000.00 Annual Annual, Permanent

Description:

Collections Advisor
£24,000 - £27,000 + Annual bonus (10% -20%)
Manchester
Mon - Fri 9-5.30

The company:
The company is a Manchester based, award winning financial services specialist who are going through an extremely busy period. They experienced a massively successful year of £90 million profit and have delivered a cutting-edge digital transformation. They are looking to hire 4 Collections Advisors who will join a fun, and busy department of driven, and ambitious staff. You will have the opportunity for training and development, and the business retains and promotes staff very well.

The position:
As a Collections Advisor you will work in a business to business capacity, dealing with a portfolio of SME clients relating to secured debts. You will have phone, email and letter contact with customers and aim to establish and maintain strong relationships with a view to recovering money and avoiding bad debt. The role involves relationship building, negotiating, empathising and dealing with customers in financial difficulty, with customer service being paramount. You will take payments, agree payment plans and apply TCF principles along the way.

The package:
The salary for this position is £24,000 - £27,000, with an annual bonus which is generally 10%-20% of salary. Working hours are 9-5.30 Monday to Friday and staff benefits include investment in your development with professional bodies, a free gym membership, life assurance, critical Illness cover, an on-site restaurant and much more!

Requirements:
Experience in business to business debt recovery is required. The ability to empathise, negotiate, and build relationships are also key to this position. Apply now!

Collections Advisor, Collections, Debt, Debt Advisor, Debt Collection, Mortgage Arrears, Secured, Mortgage, Credit Control, Debt Recovery, Business Debt, IVA, Debt Management

Job Details

984278118
Not Specified
Manchester, Lancashire, United Kingdom
Permanent
£ £ 24000.00-27000.00 Annual Annual