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Collections Advisor

Sheffield, Yorkshire, United Kingdom, £ £ 17000.00-17000.00 Annual Annual, Permanent

Description:

Collections Advisor

Sheffield City Centre, S3

Full Time, Permanent

£17,000 + based on experience plus uncapped bonus.

Hours of work:
37.5 Hours Per Week
Monday - Friday 9:00-5:30
No weekend work.
(May have to work the odd 12-8 if needed)
Start Date: ASAP

We are currently looking for somebody with customer service experience and excellent communication skills to start a career within a busy contact centre. You must be able to adapt quickly to changes in relevant guidelines and work towards targets. In return you will be offered a competitive basic salary plus uncapped monthly bonus.

The Role
This will involve taking inbound and outbound calls from customers and liaising payment agreements with customers which meet FCA guidelines. Also, there will be duties including; general account queries, general admin and KPI\'s to be met and exceeded within quality, cash collocation and productivity. You must be able to collect debts in an efficient and timely manor and ensure best practice is followed on all calls. Experience in collections not essential but beneficial, the candidate must have a proven passion for customer service and sales.

So who are we looking for?
* Ideally somebody with debt recovery and collection experience. However not essential as full training will be given.
* A high level of written and verbal communication as admin tasks will be required.
* Professional and Self Motivated.
* Excellent communication skills
* Be able to work towards and exceed set targets.

All Employment will be subject to pre-screening checks including;
DBS Check, Credit Check and References for the past 2 years.

For more information or application, click Apply Now!

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Job Details

871255903
Not Specified
Sheffield, Yorkshire, United Kingdom
Permanent
£ £ 17000.00-17000.00 Annual Annual