Job Details

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Collections Advisor (Cardiff)

Cardiff, United Kingdom, £ £ 11.53-11.53 Hourly Hourly, Contract


Collections Advisor


Full time, 37 hours per week (Monday-Friday)

Oct 2021 - March 2022 FTC (extention very likely)

£11.53 per hour

Tate are working with a very well respected and long serving client who are an energy company looking to recruit a Collections Advisor, which will initially be remote working but the applicant should be based in Perth or local for when restrictions lift to attend the office.

The Role

Due to the Covid19 pandemic, this role is currently remote. However, candidates should still be local to Reading, as initial training may be office based. There are also plans for the role to return to the office once lockdown restrictions are lifted.

Key Duties and Accountabilities:

Inbound and outbound calls, contacting customers who have fallen behind in their payments
Collecting payments,
Looking at long term solutions/payment budget plans and setting up direct debits
Daily targeted telephone calls after training

The Ideal Candidate:

The successful candidate must have and be capable of…

Excellent Attention to Detail and Communication skills
Preferably experience in the Collections industry or has worked in a call-centre environment
Confident and professional telephone manner
Self-sufficient and able to manage workload whilst working on own initiative
Strong IT skills
Experience in inputting data to systems in high volumes and fast-paced
A positive and can-do attitude towards the role itself and it's responsibilities
Excellent verbal and written communication skills

To express interest in this opportunity, please apply today. We look forward to reviewing your application soon.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy

Job Details

Not Specified
Cardiff, United Kingdom
£ £ 11.53-11.53 Hourly Hourly