Job Details

Collection’s advisor

Cheshire Cheadle United Kingdom, SK8 1 £22,000 - £27,000 , Permanent

Posted: 3 hours ago


Collection's advisor

Up to £27,000

Cheadle, Manchester

Benefits of being a Collections advisor

* Bonusses

* Holiday allowance increases in years 3, 4 and 5

* Life assurance and critical illness cover

* Free use of Local gym

* Subsidized food

* And many more!

Our client is a titan both in the commercial and personal finance industries with just under half a century in the business. Despite this long history the company are still growing till this day and have seen unparalleled success in the last year. Because of this our client are looking to bring on new collections advisors to help solidify their growth for years to come.

Key Responsibilities of a Collections advisor

* Answer customer queries efficiently and effectively

* Completing financial statements and calculate the affordability for customers

* Set Payment Plans for customers

* Use a diverse set of tools to understand and support customers' needs and ensure that as positive outcome is achieved.

* Escalate the correct next stage of action to the litigation department

* Take payments whilst adhering to the company acceptable payment policy

* Use Empathy within calls

* Have brilliant knowledge of company products

Skills and qualifications needed to be a Collections advisor

* A confident telephone manner

* Effective written and verbal skills

* The ability to work towards targets

* The ability to work as an individual and as part of a team

* Proven experience in a collection's environment.

If you think you have the skills, experience, and drive to be a collections advisor then please apply to this ad and kick start your career

Job Details

Cheadle, Cheshire, United Kingdom
£22,000 - £27,000