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Collection\'s Advisor

Altrincham, Cheshire, United Kingdom, £ £ 24000.00-27000.00 Annual Annual, Permanent


Collection's advisor

Up to £27,000


Benefits of being a Collections advisor

  • Holiday allowance increases in years 3, 4 and 5
  • Free use of Local gym
  • Bonusses
  • Life assurance and critical illness cover
  • And many more!

Our client is a titan both in the commercial and personal finance industries with just under half a century in the business. Despite this long history the company are still growing till this day and have seen unparalleled success in the last year. Because of this our client are looking to bring on new collections advisors to help solidify their growth for years to come.

Key Responsibilities of a Collections advisor

  • Use a diverse set of tools to understand and support customers needs and ensure that as positive outcome is achieved.
  • Answer customer queries efficiently and effectively
  • Completing financial statements and calculate the affordability for customers
  • Take payments whilst adhering to the company acceptable payment policy
  • Set Payment Plans for customers
  • Escalate the correct next stage of action to the litigation department
  • Use Empathy within calls
  • Have brilliant knowledge of company products

Skills needed to be a Collections advisor

  • The ability to work towards targets
  • A confident telephone manner
  • Effective written and verbal skills
  • The ability to work as an individual and as part of a team
  • Proven experience in a collection's environment.

If you think you have what it takes to become a collections advisor then please apply to this ad!

Job Details

Not Specified
Altrincham, Cheshire, United Kingdom
£ £ 24000.00-27000.00 Annual Annual