Job Details

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Collection Officer (Drug & Alcohol)

Bridgwater, Somerset, United Kingdom, £ £ - Annual Annual, Temporary


W are looking for a Collections Officer (Drug and Alcohol) to join a family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

The position of Drug and Alcohol Collector is within our Rapid Diagnostics business. As a D&A Collector you will work at a fixed location and be required to carry out point of care testing using our oral fluid and breath collection methods.

This job description will be reviewed periodically and is subject to change by management.


Conduct testing competently following testing procedures, checklists, customer requirements and instructions in order to deliver a quality D&A testing service at the customer location.
To provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs, on a flexible based as per the monthly rota provided during the month prior.
To remain current with process by reading and acknowledging updates within the required time frame and be audited to remain competent.
Any other reasonable duties as directed by the management of the business.


Educated to National Standards.
Access to a computer and printer at home.
Good verbal, written and communication skills.
IT literate and basic skill in Word, Excel & Outlook.

A self-motivated individual with a flexible approach to work.
Ability to follow set processes to ensure the right outcome.
Pass all security checks required to attend the customers site.


Pioneering - Continual self-reviewing to ensure you meet and exceed customer expectations and feeding back improvements for consideration.

Achieving - Communicating effectively ensuring customers are aware of the right information and are updated on changes is they occur in relation to their testing.

Caring - Understand the impact of the actions taken or omissions made within your role and how they affect others both internally and externally. Using this information to ensure only positive outcomes.

Enduring - Ensuring changes to any process through up dates or feedback are implemented immediately

Job Details

Not Specified
Bridgwater, Somerset, United Kingdom
£ £ - Annual Annual