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Collection Associate

Glasgow, Lanarkshire, United Kingdom, £ £ 15400.00-20000.00 Annual Annual, Contract

Description

Join us as a Collections Associate on a fixed term basis of 9 months and you\'ll enjoy the freedom and support you need to make an impact: building better financial futures for our customers and delivering exceptional customer service.

This is a fantastic opportunity to join an organisation who are committed to making their service personalised and customer focused by being transparent and delivering tailored solutions for each customer to reduce overall customer debt. Our contact centre is based in Glasgow City Centre in our state of the art offices.

The role will involve making outbound calls and taking inbound calls as well as managing customer accounts and investigating the detail; looking to resolve queries and provide the most comfortable plan for our customers

Skills we\'re looking for

• Collections experience isn\'t essential. We\'re more interested in your excellent communication skills
• We\'re looking for people who are team players and love speaking to and helping customers
• You should enjoy making decisions and connecting with people from all walks of life
• You\'ll have a positive attitude and be willing to provide excellent customer service
• Experience within a regulated environment, with strong attention to detail, would be beneficial.

What we can offer you

Apply now for a chance to craft your own career path and join our talented teams. You\'ll receive fantastic training and support, and a fantastic working environment in state of the art offices.
We offer a competitive salary and attractive benefits package and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have very interactive subsidised events, colleague engagement teams, employee recognition and development programs.

• Share Incentive Plan
• 25 Days holiday rising to 30 days (plus opportunity to buy/sell)
• Pension Scheme - company matching up to 5%
• Life Assurance 4 x salary
• Private medical insurance / Health plans
• Income protection
• Employee assistance program
• Dress for you day
• Cycle to work scheme / Gym Flex / Gadget scheme
• Free fruit and hot drinks

Please note - we are an equal opportunities employer and FCA regulated company - we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening

Job Details

745478668
Not Specified
Glasgow, Lanarkshire, United Kingdom
Contract
£ £ 15400.00-20000.00 Annual Annual