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Collection and Recoveries Support Administrator

Bracknell, Berkshire, United Kingdom, £ £ - Annual Annual, Temporary


We are currently recruiting for a Collection and Recoveries Support Administrator required to join company based in Bracknell. This role is a 6 month temporary position to begin with and is an opportunity to be a part of an exciting head office environment with potential to grow into new opportunities.


Managing internal post process
Action daily letter requests from the department
Banking and invoice management
Manage department inboxes through outlook
Take action on queries relating to outsourced accounts both internally and externally
Ensuring that office supplies are available and that mail, emails and other documents are distributed.
Production of management information (MI)
Weekly Report for Management Meeting
Internal Management Report
Monthly C&R Report
FLA Quarterly Reporting
W/O Report + Reconciliation
Annual Vehicle Disposal Ki Report
Update Arrears Summary by Ki each month
Manage accounts for external collection (send new instructions, update system and create reports)
Creation of legal packs and statement of accounts
Liaise with solicitors to ensure legal instructions are sent/received within agreed Service Levels
Update accounts with solicitor information
Action Consumer Credit Act (CCA 1974) correspondence in line with processes and company requirements
Understand and apply FCA CONC rules with dealing with each customer agreement
Assist in any projects, system upgrades, etc. When required
Proactively seek to improve processes and procedures within department
Continuing to enhance one\'s own learning\'s and education
Recognise and refer any Vulnerable CustomerRequired:

Knowledge of using a range of office software, including email, spreadsheets and databases
Experience in preparing and analysing reporting data for management accurately and to timescales
Able to demonstrate good organisation, prioritisation, and time management skills
Demonstrate successful communication with internal and external customers at all levels via telephone and email
Be a positive example and brand ambassador for the company
Ability to interact with senior managementBy applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website at (url removed) and explains how we will use your personal data

Job Details

Not Specified
Bracknell, Berkshire, United Kingdom
£ £ - Annual Annual